Mission and Values

Global Fleet Management has a mission - to provide airlines with a full asset and inventory management service embodying source, supply, logistics, finance, leasing, consignment and repair management with a 24-7-365 global personalised service.

Our mission is supported by our core values of Family, Quality, Reliability, Flexibility and Response. We define our values as:

Family - Core to our philosophy is the importance of a family dynamic with all of our partners. When you work with Global Fleet Management, you are a member of the GFM family and will be treated as such.

Quality - In a global industry, in which millions of passengers and huge volumes of cargo depend on the quality and reliability of aircraft, we employ the most up-to-date quality management procedures and systems to provide you with the highest levels of quality assurance.

Reliability - With a dedicated AOG team available anytime, we provide reliability you can count on. Release Certificates, ATA106, Non-Incident Statements, Trace Documentation, Logistics Management with around-the-clock care and attention to detail are all part of the service.

Flexibility - We offer a personalised approach to allow maximum flexibility. We can provide exactly what you need, when you need it, without complex management approval procedures, extensive paperwork or other time consuming obstacles.

Response - Our Rapid Response Programme ensures that whatever the requirement, we deliver quickly and efficiently.

Affiliations

Affiliations with other organisations in our industry allows us to stay ahead of the market trend and to analyse our position compared to new data and information which may have an impact on our overall strategy.

Logistics

Our logistics team works in close partnership with specialist logistics service providers to maximise efficiency, ensuring all orders are executed swiftly with the emphasis on delivery of parts to their final destination in the quickest possible time. All parts are checked, photographed and documented before passing through the final quality assurance procedures. Shipments are tracked by our team and any customs formalities taken care of.

Quality Assurance

Quality and reliability are two of our core values. We are committed to continuous improvement in these areas. We constantly monitor our performance and evaluate the systems and processes we use in our day-to-day work. Staff training is an essential element of the improvement process, not only in the area of quality assurance, but for the development of the Company overall. Quality and reliability in the processes we implement and the people we employ are critical to the success of our business. For this reason, we invest in both and are delighted that our investments have helped us secure ISO 9001 accreditation for "Aircraft Sourcing and Supply Chain Management Services".

Sales, Exchange and Loans

Supporting ATR, BOMBARDIER, BOEING and AIRBUS with a huge availability of parts pooled together from our stock, authorised distributor partners, O.E.M agreements and with our Airline Alliance Parts Program through which our participating members gain access to one another's stock list and benefit from one great pool of assets.

Whatever part you require, let us know and we will source it for you in-house through our own stock or that of our members'. Our Rapid Response Programme will ensure you have the unit you need, when you need it and at the right price in the right condition.

Repair Management

You can relax in the knowledge that Global Fleet Management, with more than 60 repair stations around the world, all offering a reliable, high quality service, has a partner to attend to any repair requirement with maximum importance given to AOG situations. To make sure your repairs run smoothly, we provide a complete inventory repair management service, with locations in London, Miami and Singapore. The specialist teams at these locations will keep you updated on the status of the repair through step-by-step reports and will ensure the unit is repaired, certified and returned as quickly as possible. This service, combined with our exchange pool service, allows airlines and inventory owners to maximise their potential revenue through exchange schemes.

Pooling

A Pooling Contract provides airlines with access to the inventory list they require without the need for excessive capital expenditure. The GFM team can arrange to provide required stock available with guaranteed availability ensuring that the airline gets the part they need, when they need it , as if it were their own stock. The advantages include:

• No capital outlay
• Guaranteed availability
• AOG service with preferential rates for any parts outside of the inventory list or guaranteed availability
• Flexibility

Aircraft Supported

Consignment

Global Fleet Management's consignment scheme lets you turn your stock into a revenue stream. We will discuss your particular requirements and manage an exchange pool to suit you with guaranteed availability of your parts. Not only will you start to see an influx of revenue, but your stock will be kept up-to-date with fresh certification. All stock will be tracked and reports provided to keep you in the loop every step of the way. Our repair management service will ensure any core units are repaired quickly, to a high standard and, of course, returned to the consignment stock ready for the next exchange request.